:: Our Approach to Solving Your Problems
Our approach to any planning activity is that it must be:
Clear, Concise and Measurable
Clear: Every vision, mission, purpose or action plan must be understandable by all stakeholders. That includes leadership, employees, contractors, investors, partners, suppliers, regulators and customers. If these individuals or groups don’t recognize and understand their accountability in the success of the plan, it will most likely fail.
Concise: Complexity and overly-bombastic terminology can, and most likely will, lead to misunderstandings and poor resource utilization. If the language of the plan requires a translator to explain the meaning, then the chances of successful implementation are severely diminished. The goal is to create plans that are comprehensible and actionable by everyone associated with an organization.
Measurable: All goals must be measurable. Not just whether it has been started or finished, but where it is in moving towards a desired point of success. Measurability becomes a baseline to determine progress, resistance, anomalies or deviations that will impact the overall success of the plan The question that should be posed, though, is 1) are you measuring the right things, and 2) are you measuring the “cause”, not the “effect”.
If you don’t have a plan, you have no way of knowing where you started from, where you are now, nor where you are going.